Writing about how teams talk to each other at work.
Short pieces for the people who book training and the people who sit through it.
Why your away day didn't change anything on Monday
The activity is rarely the problem. Nobody in the room had to practise the thing you wanted to change.
“A day out lifts morale, and a good one is worth the money. Changing how people behave in a meeting takes practice.”
What's coming next.
In roughly this order. Each piece goes up here first, then out to the list.
The conversation your first-line managers are avoiding
They know what to say. They've just never said it out loud.
How teams get to the point where people say the hard thing
You can't announce a culture where people speak up, but you can give people somewhere to practise it.
What buyers mean when they say 'something interactive'
Four different requests hide behind one phrase. Here's how to tell them apart.
The five subjects I keep coming back to.
If you've arrived here from a search, these are the pieces most likely to be useful before you talk to anyone about booking.
Who talks in your meetings, who doesn't, and what it costs you.
Making it survivable to be wrong in front of colleagues.
Rehearsal instead of theory.
Choosing between morale and behaviour.
What landed, what died, and what got cut afterwards.
Get a price and a date.
Tell me the group size and roughly when. You'll have a written quote back within one working day, and the fee is refunded in full if the session doesn't land.
Ask for a price